What is an Ishikawa diagram?

It is a tool used to identify the possible causes of an event or problem.

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Definition

An Ishikawa diagram, also known as a fishbone diagram, is a visualization tool commonly used in post-mortem or retrospective sessions to identify and categorize the possible root causes of a specific event or problem.

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Origin

The diagram is named after its creator, Kaoru Ishikawa, and is called a fishbone diagram due to its resemblance to the skeleton of a fish.

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Want to learn more?

If you'd like to go deeper into Ishikawa —or bring this kind of training to your team— let's talk. I help teams understand and apply these concepts. I'd love to hear from you!